CNBC dropped a bombshell of an article on Sunday, reporting on how Amazon’s third-party sellers are frequently shipping food that has long-since expired. 3PM Solutions spent over a month helping CNBC research this story, providing data and insights, and we’re pleased to see that this issue — which we have long observed in our data — is finally getting attention. The key finding from one of the analyses that we prepared for CNBC was as follows:
CNBC scanned the site’s Grocery & Gourmet category, finding customer complaints about expired hot sauce, beef jerky, granola bars, baby formula and baby food, as well as six-month-old Goldfish crackers and a 360-pack of coffee creamer that arrived with a “rancid smell.” A data analytics firm that specializes in the Amazon Marketplace recently analyzed the site’s 100 best-selling food products for CNBC and found that at least 40% of sellers had more than five customer complaints about expired goods.
If you’re a brand that is wondering how this issue is impacting your customers, contact us. We have more data than CNBC had room for in the story.
- Amazon Sellers Regularly Ship Expired Food To Consumers: Report (TechTimes)
- Amazon sellers are shipping long-expired food (engadget)
- Amazon sellers are shipping grossly ‘off’ food and its not their fault (TweakTown)
- Amazon is shipping expired food (Insopra)
- Amazon Third-Party Vendors Are Selling Expired Food (PC Magazine)
- Report: Amazon has an expired foods problem (Fast Company)