3PM Solutions’ Chief Product Officer Jon Derkits was featured in an NBC News article today, offering consumers advice on “How to save money on Amazon Prime Day (without overspending).”
In the article, Jon drew on his Amazon experience managing the third-party marketplace for Amazon.ca and shared ways that consumers can protect themselves from fake products and other bad behavior by third-party sellers on Prime Day.
Be wary of ‘bad actors’ and use third party extensions to gauge authenticity
“There’s been plenty of media coverage lately about counterfeit products, fake customer reviews and other abuses by bad sellers (at Amazon, we called them ‘bad actors’),” says Jon Derkits, chief product officer at 3pm Solutions and a “former Amazonian,” as he puts it, having worked at Amazon as head of category management, consumer electronics for three years. “These issues don’t just magically go away because it’s Prime Day.”
Derkits shares his top tips to ensure a safe purchase:
o Make sure it’s sold from Amazon. “Look for the phrase ‘Ships from and sold by Amazon.com’ — it means you’re buying directly from Amazon and not a third-party seller.”
o Learn about Amazon’s A-to-Z Guarantee. “Amazon’s A-to-Z Guarantee is a powerful mechanism to protect yourself in the event you still get a bad product. Learn how to file an A-to-Z claim, and make sure you know in advance about the types of products not covered.”
o Use third-party extensions. “There are a number of browser extensions that provide insight into the seller, the product, and the reviews. Doing diligence on the seller, product and reviews may seem like a lot of work for a $20 purchase, but these extensions make it super easy and greatly reduce your risk of getting a bad product.”
To read the full article, go to https://nbcnews.to/2XUg2gM.